Making student happier
Cialfo’s student app
Project details
Role
Product designer
Duration
8 sprints
Tools
Miro, Sketch & Notion
Overview
This project represents a pivotal moment in Cialfo's commitment to student engagement. From personalized university searches tailored to student preferences, to the creation of curated listings and the seamless tracking of tasks to complete their profiles, we're revolutionizing how students approach their academic futures.
The problem
Cialfo was missing its own student app, which kinda put a damper on our efforts to really connect with our student cohort. We had this idea that if we create a mobile app, it would totally amp up student engagement. And you know what? With Gen Z glued to their phones like 24/7, it was pretty clear that having an app could be a game-changer for keeping in touch with them.
What factors have contributed to the gradual decrease in NPS over the past 6 months?
— The big question